DG Law is committed to providing a high quality legal service to all our clients. But if our standards of service have fallen short we are very sorry to hear that and would now like to work with you to resolve this as soon as possible. Therefore we have set out below our complaints procedure.
If you have a concern or a complaint that has not been dealt with to your satisfaction by the person handling your case any other member of DG Law, please write/email to us as soon as you are aware of the problem, so this can be addressed. Please send your letter of complaint to: DG Law, Lower Ground 2 Lant Street London SE1 1QR or email to firstname.lastname@example.org – or call us on 0207 113 4003 and ask for David Gordon.
If we have to change any of the timescales above, we will let you know and explain why.
If at any time you would like to provide us with any more information that you feel we should be aware of please send this to David Gordon at any of the contact details above.
Overall, we hope that we can address the concerns you have raised and provide a resolution as quickly as possible.
DG Law were fantastic throughout our purchase process. We had a short, fixed, timeline to
Venetia Lawson-Cruttenden [solicitor] is fantastic! She is always so thorough and efficient and gives you the
DG Law supported us through a very difficult contractual negotiation to achieve exactly the outcome
We were very pleased with the way that DG Law helped us on our transaction
Thanks for all the help from DG Law in pulling together our somewhat complicated loan.
DG Law resolved a difficult lease renewal for us and their services were excellent –
I needed understanding and experienced legal advice. DG Law provided an excellent service at a
My experience was second to none – the service was professional and personal. DG Law
DG Law always step up to the plate on our transactions and handle the various
DG Law was recommended to me and my partner and I received excellent advice –
Having worked with DG Law a number/couple of times now, I have been really impressed
DG Law were constantly at hand, and kept pro-active throughout the thorny process of getting
DG Law organised and ran a very useful session to help to make our team’s
DG Law came recommended to me and whilst setting up a new business it was
We were recommended three lawyers to handle the sale of our seven year old successful
We live by our core values of transparency, flexibility and being honourable – every day
We put ourselves in your shoes so we understand your problems from the inside out
We deliver our advice in a way that is easy to understand